About Neil
Master Trainer, Founder, Keynote Speaker, Experienced Consultant, Media Contributor
Neil Osborne has worked exclusively in the salon, clinic and aesthetic markets for more than three decades. He teaches businesses and brands, how to be profitable and commercially clever.
As a sales and growth coach, he’s dramatically grown hundreds of service and product-based brands and businesses, using industry-specific methods that grow their sales, develop their consultation and persuasion skills, and multiply their turnover.
“The principles I teach and methods I use are not only proven and easy to apply, they build sustainable growth. By transforming your processes from complex to radically simple and using an industry-specific toolkit, the growth multiplier effect is amazing.”
About Neil
Master Trainer, Founder, Keynote Speaker, Experienced Consultant, Media Contributor
Neil Osborne has worked exclusively in the salon, clinic and aesthetic markets for more than three decades. He teaches businesses and brands, how to be profitable and commercially clever.
As a sales and growth coach, he’s dramatically grown hundreds of service and product-based brands and businesses, using industry-specific methods that grow their sales, develop their consultation and persuasion skills, and multiply their turnover.
“The principles I teach and methods I use are not only proven and easy to apply, they build sustainable growth. By transforming your processes from complex to radically simple and using an industry-specific toolkit, the growth multiplier effect is amazing.”
Spendsuasion® is the new black
The Spendsuasion® 4-Week Course
Spendsuasion® is a unique persuasion-based approach to engaging, listening, and building trust with your patients and clients, built on 30+ years industry experience.
Discovering your patients ‘why’ unlocks their hidden desires and allows you and your team to recommend the best treatment solutions.
4 x 90-minute zoom lessons (over 4 weeks)
Industry expert coaching
Workbooks
Email Support
Real life examples
Questions & Answers
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Get the 3 steps that make or break your recommendations
What our Clients Say
The program provided me with the appropriate knowledge to provide, not only myself but mostly my staff to achieve results. It opened a view of a whole new and different level to close the sale.
Sweetlana
Evolution Laser Clinics
Neil really hit the nail on the head with his take on great customer service and the way we should be communicating with clients and potential clients. The concept of Ask-> LISTEN -> Sell really resonated with me as it taught us that no matter how much we know the most important part of the interaction is to listen first. Read More
Charlotte Antwan
Evolution Laser Clinics
Testimonial Videos
The Spendsuasion® course is tailored to you and is suitable for
- Plastic Surgeons
- Practice Managers
- Clinicians
- Nurse Injectors
- Dermal Therapists
- Beauty Therapists
- Hairdressers
- Colourists
- Stylists
- Front of house team
Spendsuasion® Live
An industry-based program joining other like-minded clinic owners and their small teams. Delivered Live over Zoom.
Spendsuasion® Bespoke
A totally personalised and private experience conducted in-clinic. This program is best suited for larger surgical and non-surgical clinics.
Spendsuasion® Bespoke
The spendsuasion® bespoke program is best suited to larger non-surgical and select surgical clinics
This program is tailored to each clinic’s needs and challenges. It’s conducted in a private setting, either live in clinic or through a hybrid (live & on-line) option.
The primary focus on this unique program is to identify the key performance indicators of the practice. Once calculated a personalised program is designed and recommended for implementation, which may include.
- Increasing the conversion of in-bound enquiries to consultations
- Creating a pathway to move surgical patients on to non-surgical treatments
- Improving your team’s consultation skills
- Increasing the client spend in your non-surgical practice